Tool order: the free plan shows only the first 3
On the free plan, only the first three tools show.
- 1st WhatsApp button: “Hi, I have a toothache. Any opening today?”
- 2nd Agenda for routine visits
- 3rd Form “Health history before your visit”
- Then: services, office gallery, FAQ, hours and map
Urgent cases without promising what the schedule cannot deliver
Use Text to say what you really do: “Pain, swelling or a broken tooth: message me on WhatsApp and I will fit you in depending on the day’s schedule.” Do not write “24 hours” unless you answer 24 hours a day.
- Pain, swelling, broken tooth or loose filling
- Fit-in window: e.g. “easiest before 11 am”
- After hours: point to emergency care
Service names: what patients type × the clinical term
Patients search “cleaning”, “braces”, “wisdom tooth”, “root canal”, “whitening”.
- Cleaning and prevention — 40 min
- Braces and adjustments — 30 min follow-up
- Root canal and fillings — initial evaluation
- Wisdom teeth and oral surgery — evaluation with X-ray
- Children’s dentistry — longer, calmer visit
Agenda set by chair time
The Agenda accepts slots of 15, 30, 45, 60, 90 or 120 minutes, and all slots share the same length.
- Length: 45 min
- Minimum notice: 2 hours
- Days ahead: 30
- Monday to Friday 8–6, Saturday 8–12, Sunday closed
A health history form with dentist fields
The Form accepts up to 20 fields, but a long form scares people on a phone.
- Reason for visit — single choice: checkup, pain, braces, implant, child, other
- Allergy to medication, anesthetic or latex — single choice + short text
- Current medications, especially blood thinners — long text
- Diabetes, high blood pressure, heart condition — multiple choice
- Pregnant — single choice; smoker — single choice
Insurance × private pay, minors and documents
Ask “Do you take dental insurance?” directly, in the Form and in the FAQ, with the plans you accept and your reimbursement rule, if any.
- Bring: photo ID, insurance card, old X-rays
- Under 18: guardian present
- Reimbursement: office issues a receipt, if that is your case
Dental advertising and patient data
Dental board rules commonly restrict price and promotion posts, before-and-after photos, giveaways and any promise of results.
- No before-and-after, no promises, no giveaways
- Dentist name + license number + clinical director
- No patient photo without written consent
How to tell it is working
Without promising results, watch three things every month: how many Agenda requests arrived and how many you confirmed, how many forms listed “pain” as the reason, and how many repeated questions still show up on WhatsApp. If many people ask “do you take insurance?”, the answer is not visible enough.